WHAT INFORMATION DO WE COLLECT & WHY:
When you make an enquiry with Sky In Corp. via our website, on the telephone, inquiry, email, or in person, we collect information from you including full name, address, email address, telephone number, passport information and details about the holiday you wish to go on. We need this information to process a quotation and/or booking for you. During the enquiry process, your name may be shared with suppliers in order to hold rooms and/or reservations.
When you request a brochure via our website we ask for personal information such as your name, address, e-mail address and country of residence. By doing this, you allow us to provide you with the most relevant brochure. You will only be subscribed to our email newsletters if you specifically opt-in. We will not share this data with any third parties.
When you sign up to receive our email newsletter via our website we ask for personal information such as your name, e-mail address and country of residence. By doing this, you allow us to provide you with the most relevant email newsletter. You can unsubscribe from our email newsletters at any time using the unsubscribe link or by contacting Sky In Corp. directly. We will not share this data with any third parties.
When you book with Sky In Corp. you will need to complete an online booking form. These forms collect information on you, and any others traveling on your booking, including, but not limited to:
Date of birth
Emergency contact details
Any medical information and/or dietary requirements (which may disclose your religious beliefs).
We do not store financially sensitive information such as credit card numbers and bank details. We may need to disclose some of your personal information to our suppliers to book accommodations and other tour events, including without limitation, safari arrangements, room and board accommodations, transportation tickets/vouchers, and ground handlers. We only pass on information that is required in order to fulfil the booking and make sure your tour and other accommodations runs smoothly.
INFORMATION SHARING AND DISCLOSURE
We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
•we respond to subpoenas, court orders, or legal process (such as law enforcement requests), or to establish or exercise our legal rights or defend against legal claims.
•we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law.
•we use third party vendors, to provide certain services to Sky In Corp., and these vendors may have access to certain of your personal information.
COOKIES & OTHER TRACKING
We also use Google Analytics to measure and collect website session information, length of visits to certain pages, repeat visits and page interaction information. Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browsers.
We collect telephone information including phone numbers and call duration that we use for training and quality control.
KEEPING YOUR DATA SAFE
Data security is of the utmost importance to us and we are committed to ensuring information we collect from you is secure. All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.
WHO HAS ACCESS TO YOUR DATA
All information is kept securely and can only be accessed by the employees of Sky In Corp.
Sky In Corp. will not keep data for longer than is necessary. Our data is regularly reviewed and removed when it is no longer relevant for the purpose it was collected, as explained in this Privacy Notice. We will ensure that it is disposed of in a secure manner.